FAQ

Is shipping discreet

Yes. Orders are prepared with privacy in mind and shipped in plain packaging whenever possible.

What will appear on the package

Packaging is designed to be neutral and discreet. Product names are not shown on the outside of the parcel.

What materials should I look for

Choose body-safe non-porous materials and follow each product's care instructions. We avoid medical claims and focus on comfort safety and responsible use.

How do I clean my products

Use warm water and a gentle cleaner where appropriate. Always check the product instructions before cleaning or charging.

How long does shipping take

Shipping times depend on the product warehouse and destination. We will show available shipping details during checkout once products are added.

Can I return opened intimate items

For hygiene reasons opened intimate products may not be eligible for return unless they arrive damaged or defective. Final return rules will be listed in our return policy.